Privacy Policy

Information We Collect

When you interact with AdvanceNextTech, we collect information that helps us provide better educational services. This includes personal details you share during registration, technical information from your device, and learning progress data.

• Personal identification information including name, email address, and phone number
• Educational background and skill level assessments
• Device information, IP addresses, and browser data for technical support
• Learning progress, assignment submissions, and course completion records
• Communication preferences and feedback responses

We collect this information through direct interactions, automated systems, and third-party integrations that support our educational platform.

How We Use Your Information

Your information helps us create personalized learning experiences and maintain high-quality educational services. We process data to deliver courses, track progress, and communicate important updates.

• Delivering course content and tracking learning progress
• Sending educational updates, assignment reminders, and program information
• Providing technical support and troubleshooting assistance
• Analyzing platform usage to improve user experience
• Conducting surveys and collecting feedback for service enhancement

Data Storage and Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. Our data protection practices follow industry standards and Taiwan's regulatory requirements.

Personal information is stored on secure servers with encrypted connections. We regularly update security protocols and conduct vulnerability assessments to maintain data integrity.

• SSL encryption for all data transmissions
• Regular security audits and system monitoring
• Access controls limiting staff data access to necessary functions
• Secure backup systems with redundant storage
• Incident response procedures for potential security breaches

Your Rights and Choices

Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.

You can request access to your data, ask for corrections, or request deletion of your information. We'll respond to legitimate requests within 30 days and explain any limitations based on legal requirements.

• Access and review all personal information we have collected
• Request corrections to inaccurate or incomplete data
• Delete your account and associated personal information
• Opt out of marketing communications while maintaining educational updates
• Receive copies of your data in portable formats
• File complaints with Taiwan's data protection authorities

Sharing Information with Third Parties

We work with trusted service providers to deliver educational content and maintain our platform. These partnerships are governed by strict data protection agreements.

Information sharing is limited to essential business functions like payment processing, email delivery, and technical infrastructure. All partners must meet our privacy and security standards.

• Educational content providers for specialized course materials
• Payment processors for secure transaction handling
• Email service providers for course communications
• Analytics services for platform improvement (anonymized data only)
• Technical support vendors for system maintenance

Data Retention and Deletion

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Different types of data have specific retention periods.

Account information remains active during enrollment and for two years after course completion to support alumni services. Learning records are preserved longer to validate certificates and transcripts.

• Active account data retained throughout enrollment period
• Course completion records maintained for seven years for certification purposes
• Payment information deleted after five years per Taiwan financial regulations
• Marketing communications data removed upon opt-out request
• Technical logs automatically deleted after 12 months

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser.

Essential cookies enable basic platform functions like login authentication and course progress tracking. Optional cookies help us understand user behavior and improve services.

• Session cookies for secure login and course navigation
• Preference cookies to remember language and display settings
• Analytics cookies to understand popular content and features
• Third-party cookies from educational content providers

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated directly to enrolled students.

Minor updates appear on this page with revision dates. Major policy changes trigger email notifications and may require acknowledgment for continued service access.